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Social Listening Blog

Social listening insights, workflows, customer stories, and news from Octolens team

Showing 1 - 7 of 7 postsin category "Customer stories"
How Metabase's Developer Advocate Saves 10 Hours a Week Listening to Their Community
Customer storiesMay 19, 2026

How Metabase's Developer Advocate Saves 10 Hours a Week Listening to Their Community

With 47.3k+ GitHub stars and a community sprawling across Hacker News, Reddit, LinkedIn and X, Metabase needed a way to stop the daily five-tab bookmark juggle. Here's how their first DevRel hire built a real-time listening workflow with Octolens.

How Railway Uses the Octolens API to Stay Close to 2.6 Million Developers
Customer storiesMar 30, 2026

How Railway Uses the Octolens API to Stay Close to 2.6 Million Developers

With 2.6 million developers and a growth engine built on word of mouth, Railway needed to understand the conversations driving their growth. Here's how they built a system for it with Octolens.

How Tally Turns Community Conversations Into Compounding Growth
Customer storiesOct 28, 2025

How Tally Turns Community Conversations Into Compounding Growth

Learn how the bootstrapped form builder Tally used community conversations as a core ingredient to reach $4M in ARR.

How Vercel Listens to Developers at Scale
Customer storiesOct 7, 2025

How Vercel Listens to Developers at Scale

Learn how teams across Vercel use Octolens to capture user feedback, detect incidents early, and build a thriving developer community.

How Juicebox Collects Unfiltered User Feedback and Saves 10+ Hours a Week
Customer storiesAug 4, 2025

How Juicebox Collects Unfiltered User Feedback and Saves 10+ Hours a Week

Learn how Juicebox uses Octolens to surface candid brand mentions and engages faster across LinkedIn, Reddit and beyond.

How PostHog Keeps a Pulse on Brand Perception and Product Sentiment
Customer storiesJul 9, 2025

How PostHog Keeps a Pulse on Brand Perception and Product Sentiment

Learn how PostHog uses Octolens to create real‑time feedback loops, product‑level insight, and measurable brand moments (e.g. for billboard campaigns).

How Prisma Responds To 600 Mentions Per Week In Under 5 Minutes
Customer storiesJul 2, 2025

How Prisma Responds To 600 Mentions Per Week In Under 5 Minutes

Learn how Prisma uses Octolens to monitor 600+ weekly mentions, cut noise, and respond in minutes—protecting brand reputation and launching new products faster.

Customer stories | Blog | Octolens