Introduction

Welcome to Octolens ("we," "our," or "us"). Your privacy is very important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your data when you:

• Use our product at https://www.octolens.com/me
• Visit our website at https://www.octolens.com
• Interact with us on our social media profiles.

By using or accessing our product and sites, you accept this Privacy Policy and acknowledge that we may process and share your information.
If you have any questions after reading this Privacy Policy, feel free to contact us at hi@octolens.com.

Definitions

• Personal data: Refers to any information relating to an identified or identifiable natural person.
• Customer: Refers to customers who have entered into an agreement with us to use our services.
• User: Refers to any customer or website visitor.

Information We Collect

When you use our services, we collect the following types of data:

• Anonymized Information: Includes how you end up on our website, the actions you perform, and the pages you visit.
• Electronic Identification Data: Includes anonymized IP address, device, and browser data.
• Registration Information: Company URL, login method, and email address (stored by our authentication service provider Clerk).
• Account Data: Email address, workspace/organization name, and organization description.
• Payment Data: Billing details such as name, address, and financial information (stored by our payment service provider Stripe).
• Support Data: Customer support requests and related correspondence.

How We Use Your Data

Octolens does not sell any personal data to third parties. We collect your data with your consent to:

• Provide and improve our services.
• Analyze product usage and performance.
• Respond to inquiries and support requests.
• Prevent fraud and respond to legal situations.
• Send marketing communications (with consent).
• Process payments securely.
• Inform you about account changes or renewals.
• Manage our relationship with you, including billing.
• Handle technical issues.
• Other reasons, but only with your agreement.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, unless this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Data Subprocessors

We only share your information with trusted service providers who help us operate our business. Below is a list of subprocessors we use and the data they process:

Integrations

Octolens integrates with optional external services such as Slack. These integrations are not necessary to use Octolens.

Marketing

If Users register to Octolens, we may send them emails about company news, updates, related product or service information, etc. Users can always opt out of the email communications at any time.

Cookies

Cookies are small text files that are placed on your computer or mobile device by websites you visit. They are widely used in order to make a website work, or work more efficiently, as well as to provide information to the owners of the site. Octolens uses cookies to improve your experience on our website and with our product.

Octolens uses cookies to improve your user experience, including:

• Keeping you signed in
• Understanding how you use our product

What types of cookies does Octolens use?

• Required cookies: Certain cookies are necessary for the website to operate correctly and remain secure. When you log on to our website, authentication cookies are set which let us know who you are during a browsing session. We have to load essential cookies for legitimate interests pursued by us in delivering our Sites essential functionality to you.
• Tracking cookies: We use tracking cookies to understand how you use our marketing page and help us improve it.

How can you block or eliminate cookies? You can allow, eliminate, or block cookies within your browser. If you block all cookies, some websites will not work properly anymore.

Legal Bases for Processing

We process personal data under the following legal bases:

• Consent: Article 6(1)(a) GDPR, where you have provided clear consent for specific purposes.
• Contractual Necessity: Article 6(1)(b) GDPR, where processing is required to perform a contract or pre-contractual steps.
• Legal Obligation: Article 6(1)(c) GDPR, where we need to comply with legal obligations.
• Legitimate Interests: Article 6(1)(f) GDPR, where processing is necessary for our legitimate business interests, provided these do not override your rights.

International Data Transfers

Octolens works with subprocessors located in countries outside the European Economic Area (EEA), including the United States. When personal data is transferred to these subprocessors, we strive to ensure that your data remains protected in line with EU data protection standards.

For such transfers, we rely on legal mechanisms such as Standard Contractual Clauses (SCCs), which are approved by the European Commission. These clauses are designed to ensure that your personal data receives an equivalent level of protection as it would within the EEA.

We are committed to continuously evaluating our subprocessors' compliance with these mechanisms and ensuring that robust safeguards are in place. If you have specific questions or would like further details about the safeguards applied to your data, please contact us at hi@octolens.com.

Your Rights

Rights Under GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at hi@octolens.com.

In certain circumstances, you have the following data protection rights:

• Access: Request a copy of your personal data.
• Rectification: Correct data inaccuracies.
• Erasure: Request deletion of your data ("right to be forgotten").
• Restriction: Limit the processing of your data.
• Data Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw consent at any time.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Rights under CalOPPA

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

• Users can visit our site anonymously.
• Our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website.
• Users will be notified of any privacy policy changes on our Privacy Policy Page.
• Users are able to change their personal information by emailing us at hi@octolens.com.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Rights under CCPA

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

• What personal information we have about you.
• The categories of personal information we have collected about you.
• The categories of sources from which we collect your personal information.
• The business or commercial purpose for collecting or selling your personal information.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we have collected about you.
• A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
• A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

To exercise your California data protection rights described above, please send your request(s) by email to hi@octolens.com.

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To learn more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

Users Acceptance Of These Terms

By using Octolens, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using Octolens. Continued use following changes to this policy indicates acceptance of those changes.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Changes to our Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website.

This policy was last updated on January 11, 2025.

Contact

Please use the following contact information for privacy inquiries:

• Email: hi@octolens.com
• Postal Address: Lens Labs GmbH, Mühlenstr. 8a, 14167 Berlin, Germany