Twitter monitoring

The Twitter monitoring tool for brands people talk about

Set up Twitter keyword alerts for your brand, competitors and industry terms. AI filters the noise and sends the tweets that matter to Slack, email, webhooks, API or MCP, even when nobody tags you.

7-day free trial · No credit card · 2-min setup

Vercel logoCursor logoLovable logoSupabase logoPostHog logoSentry logoRender logoRailway logo
Twitter mentions
  • Anyone know a good tool for tracking brand mentions on Twitter? Google Alerts isn't catching anything

    @founder_jules · 2m

    Buy intentHighNeutral
  • checkout has been broken for 2 hours and no response from support…

    @shipping_daily · 9m

    ComplaintHighNegative
  • Switched from Mention to Octolens last month, the keyword alerts are instant

    @senior_dev · 24m

    TestimonialHighPositive
  • Comparing a few monitoring tools for our team, curious what everyone here uses

    @pipeline_pete · 41m

    CompetitorMediumNeutral
  • Would love a webhook for this so alerts go straight into Linear

    @mika_ships · 1h

    Feature requestMediumPositive

From the people who use it

“Sometimes a tweet is the first signal of an incident. Octolens lets me ring the bell, respond to users, and keep them updated in real time.”

Anthony Shew
Turbo Community Lead, Vercel
Vercel logo

Why Twitter

Why monitor Twitter for brand mentions?

Your notifications only show tweets that tag you, and most tweets about you skip the tag.

3 in 4

relevant tweets about a brand leave out its @handle, so they never reach your notifications tab.

What those tweets are about

  • User feedback35.5%
  • Competitor mentions25.2%
  • Product questions5.5%
  • Buy intent4.1%
  • Bug reports3.1%

Octolens data: high-relevance brand tweets across customer workspaces, last 30 days (October 2026). A tweet can carry more than one tag.

  • Buying signals go unseen

    People ask for recommendations and compare tools without tagging anyone. If you miss the thread, a competitor answers it.

  • Issues spread without you

    A complaint about an outage or a bill collects replies fast. Get into that thread early, with facts.

  • Feedback never reaches product

    Feature requests and bug reports sit in public replies. Octolens tags them so they reach the team that ships.

  • Competitors reply first

    The brand that answers first looks like the responsive one. Show up while people are still replying.

“Your brand’s getting mentioned somewhere on the internet right now. Octolens make sure you don’t miss it - been using it for Supabase for the past week and it’s been great for replying fast.”

Terry Sutton profile pictureTerry Sutton, Supabase

How it works

How Twitter monitoring works

  1. Step 01

    Choose & tune your keywords

    Octolens helps you tune each one and uses your company context to score every mention for relevance, sentiment, and intent.

    Brand name · Competitor name · Pain point

    Keywordstuned with company context
    octolensBrandbrandwatchCompetitorsocial listeningIndustrymention trackingIndustry
    social listening
    Suggested: mention trackingAdd
  2. Step 02

    Set up your feeds

    Create filtered feeds of mentions or use one of our pre-built ones for brand monitoring, competitor intelligence, or buy intent.

    Relevance scoring · Intent tags · Language analysis

    New mentionAI scoring

    Anyone using an AI-native social listening tool? Picking one for Q4

    u/growthstack · RedditEN

    RelevanceHigh
    IntentBuy intent
    SentimentNeutral

    Wir suchen ein Monitoring-Tool, das Reddit und LinkedIn wirklich abdeckt

    Lena Hartmann · LinkedInDE

    RelevanceHigh
    IntentBuy intent
    SentimentNeutral
  3. Step 03

    Send it to your stack

    Consume feeds via API, Slack, Email, Webhook, or MCP. Build automations, reports, or let Claude ask questions to your mentions directly.

    Email · Slack · API · MCP · Webhooks

    delivered
    O

    Octolens APP 9:41 AM

    New high-relevance mention in r/SaaS

    “Anyone using an AI-native social listening tool? Picking one for Q4”

    Buy intentHigh

Keyword alerts

Twitter keyword alerts

Pick the words that matter. Octolens alerts you every time they show up in a tweet.

Brand mentions

Your company name, product names and common misspellings. Catch "just switched to YourProduct" even when nobody tags your handle.

your brandyour productyourbrand

Competitor keywords

See who's unhappy with a competitor, comparing alternatives or asking for recommendations in your category.

competitor namecompetitor + issue

Pain point terms

Track the problems your product solves, then answer with something useful before anyone else does.

need a tool for XY alternative

Feature and integration terms

Specific features, integrations and technical terms. Useful when your users debate technical choices in public.

your APIyour integration

AI relevance cuts the noise

Every matching tweet gets a High, Medium or Low relevance score. A passing mention scores low. Someone comparing you to a competitor scores high. Alert on High only, or add Medium for a wider view.

Alerts where you already work

Send alerts to a Slack channel or an email digest. Push them to your CRM, Linear or Notion with webhooks, or pull them into your own agents with the API and MCP.

Features

Complete Twitter monitoring with API access

Every tweet lands where your team already works.

Real-time Twitter listening

New tweets arrive hourly on Pro and in real time on Scale, so you can reply while the thread is live.

“is anyone else seeing this error?”just now

3 replies so far

Competitor Twitter monitoring

See unhappy users, alternative seekers and recommendation threads in your category, and answer before your competitors do.

competitor alternativeswitching from competitor

Twitter sentiment analysis

Every tweet gets sentiment and intent, so complaints, praise and buying signals stay apart.

PositiveNeutralNegativeBuy intent

Advanced Twitter filters

Boolean search, negative keywords and author filters cut the noise before AI scoring starts.

AND / OR-negativeauthor:

Twitter analytics and reports

Mention volume over time, sentiment trends and share of voice against competitors.

Twitter API access and MCP

Structured tweets as JSON on every plan. Or connect your AI tools through the Twitter MCP server.

# Twitter mentions, one endpoint

curl api.octolens.com/v1/mentions

{ "source": "twitter",

  "sentiment": "positive" }

Customer stories

Real results from teams using Octolens

“Built on top of the Octolens API, I use Railway as a service to pipe all of the mentions to different channels. Then there's a cron job that does a daily digest for us.”

Mahmoud AbdelwahabMahmoud AbdelwahabSenior DevRel Engineer, Railway
Read Railway story
Signup growth, matched by the same rise in Reddit mentions
40% MoM
Platforms monitored, up from Twitter only
13
Railway logo

Pricing

Finally, social listening with fair pricing

API, webhooks and MCP on every plan. Set a spend cap anytime. 7-day free trial, no credit card.

Pro

For growing brands

$159/month

Billed annually

React faster & integrate with your workflows

  • 15,000 mentions
  • 10 keywords
  • Covers all socials & community platforms
  • Hourly refresh
  • API, Webhooks & MCP server
  • Slack & Email alerts
  • AI filters all mentions
  • Analytics & daily brief email

Scale

For brands with communities

$499/month

Billed annually

Full visibility into your brand's reputation

  • 50,000 mentions
  • 40 keywords
  • Additionally covers podcasts, news, web & newsletters
  • Real-time refresh
  • API, Webhooks & MCP server
  • Slack & Email alerts
  • AI filters all mentions
  • Analytics & daily brief email

Enterprise

For viral brands

Custom

Talk to us about volume

Custom monitoring for multi-brand portfolios

  • Multiple workspaces
  • Unlimited mentions
  • Unlimited keywords
  • Custom AI agents

Need more mentions or keywords? Every plan flexes with your volume: mentions beyond your plan's quota keep flowing and are billed at your plan's rate (from $0.01 per mention). Set a monthly spend cap or turn flex mentions off anytime in settings. Extra keywords from $5/month.

Pricing calculator

FAQ

Frequently asked questions

Anything else? Write to hi@octolens.com.

What is Twitter monitoring and why is it important?

Twitter monitoring means tracking mentions of your brand, products, competitors or industry keywords on Twitter as they happen. Without it you miss support questions from frustrated customers, buying signals from potential customers, competitive shifts, product feedback and reputation issues before they escalate.

How is Twitter monitoring different from social listening?

Twitter monitoring is tactical. It focuses on one platform and sends alerts on specific keywords, brand mentions and competitor names so you can act right away. Social listening covers conversations across many platforms, including Twitter, Reddit and LinkedIn, and looks at trends, sentiment and themes over time.

How can Twitter monitoring help my business grow?

It helps you find potential customers, protect your reputation, collect product feedback and get ahead of competitors by being first to respond in the conversations that matter.

How often does Twitter monitoring check for new posts?

New tweets arrive hourly on the Pro plan and in real time on the Scale plan. Questions about your setup? Write to hi@octolens.com.

Can I monitor Twitter without a Twitter account?

Yes. Octolens monitors Twitter independently of any personal or company Twitter account, so you don't need one.

How do I set up a Twitter keyword alert?

Start a free trial, add the keywords you want to track (your brand, competitors, industry terms or pain points) and choose where alerts go: Slack, email, webhooks, or pull them via API. Octolens then alerts you every time a keyword appears in a tweet, even when nobody tags your account. Setup takes a few minutes.

What is the difference between Twitter keyword alerts and Google Alerts?

Google Alerts only tracks web pages indexed by Google. It doesn't monitor Twitter or other social platforms as tweets are posted. Octolens tracks live tweets and alerts you when someone mentions your brand, a competitor or any keyword you define. It also scores each tweet for relevance so you only see the ones that matter, which Google Alerts can't do.

Can I monitor multiple keywords on Twitter?

Yes. Track your brand, competitor names, industry terms, pain points or any other phrase. Each keyword is monitored on its own, and you can set different alert settings for each one.

What kind of Twitter posts can I monitor?

All public tweets and replies that contain your keywords.

How do you handle Twitter rate limits?

Our collection is built to work within Twitter's rate limits while keeping coverage reliable, so monitoring runs without interruptions.

Can I get notifications for specific types of Twitter mentions?

Yes. Filter notifications by AI relevance score (high, medium or low) and get them by email, Slack or webhook.

Do you monitor Twitter Spaces or Twitter Lists?

Not today. We monitor tweets and replies. Spaces and Lists may come later.

Can I export Twitter monitoring data?

Yes. Export as CSV, or connect your tools through webhooks, the API or the MCP server.

Why use Octolens for Twitter Monitoring?

Octolens scores every tweet for relevance with AI, so you only see mentions that matter. It's built for brands people talk about online, sends alerts to the channels your team already uses, and puts the data in your own workflows through webhooks, the API and the MCP server.

How much does Twitter Monitoring cost?

Octolens starts with a 7-day free trial. After that, plans start at $159/month billed annually, or $199/month billed monthly. API, webhooks and MCP are on every plan.

I have more questions. Can I contact you?

Yes. Write to hi@octolens.com and we'll help.

Other platforms

Monitor other platforms

One keyword list covers every source. Explore monitoring for:

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Start listening to your customers today

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