Product

Webhooks, Reddit Comment Search, and Brand Mention Emails

Product Update: The latest updates to Octolens in October 2024

Product Updates October 2024

After many requests, we've decided to release Webhooks as part of the Startup plan (originally they were part of Scaleup). Now you can connect Octolens with more apps and build workflows. Additionally, we now cover Reddit comments for your keywords—not just main posts—and deliver them to your feed within a minute.

We've also added "Viewed" posts so you can better track what you've covered, along with improved email categorization for easier navigation.

Set up Webhooks

Now, you can connect Octolens with even more tools to build custom workflows tailored to your needs. Whether it's your CRM, automation tools, or messaging platforms, this update lets you manage and act on your social listening data where you need it most. Visit your notifications to set up Webhooks (now also part of the Startup plan).

Octolens Webhooks

Monitor Reddit Comments

We’ve expanded our Reddit coverage to include comments! Instead of just main posts, Octolens now captures relevant keyword mentions in Reddit comments and brings them to your feed within minutes. This gives you a deeper look into discussions happening on Reddit, helping you engage with users who may be discussing your product, industry, or competitors in more detail.

Reddit Comment Monitoring
Improved Post Management – Viewed and Bookmark UX Enhancements

To make your workflow even smoother, we’ve added a “Viewed” status to posts, helping you see which ones you’ve already reviewed. The bookmark experience is also updated, making it simpler to return to posts you’ve marked as important. Additionally, you can now change relevance by clicking directly on the relevance level, so you can more easily adjust your engagement priorities.

Viewed, not viewed, and bookmarked posts

Email updates with keyword categories

We’ve revamped email notifications to include keyword categories. Now, each notification groups mentions by category—such as your brand, competitor mentions, or industry terms—making it easier to get a quick overview. We now also include up to 20 posts in an email.

Emai brand mention summaries
Other announcements
  • Affiliate program: We have an affiliate program, if you want to sign up and get 25% of revenue generated by your referrals in a year you can do so here.
What you can expect soon
  • New Data Sources: Forum and newsletter sources
  • Filter by Tags
  • Improved Relevance Scoring

Please let us know if you have any questions, feedback, or feature requests by sending us a message in our live chat!

Go checkout all out updates in your Octolens account.